Welcome to Wakaritai, a platform dedicated to enhancing your language learning journey. This service is provided by Wakaritai ("Wakaritai"). Our suite of offerings ("Services") includes a wide range of language courses and materials suitable for beginners and advanced learners alike. These resources are accessible through (i) our applications ("Apps") for various operating systems, available for download on mobile devices, tablets, and laptops, and/or (ii) our website https://www.wakaritai.com ("Website").

This Privacy Policy outlines the personal data (“Personal Data”) we collect through our Services, how we handle and share that information, and the choices you have regarding our data practices.

By using our Services and providing your Personal Data, you agree to the terms outlined in this Privacy Policy. If you do not agree, we kindly ask that you refrain from using our Services.

1. Information We Collect

When you interact with Wakaritai’s Website or Apps, we collect certain information that, alone or combined with other data, can identify you ("Personal Data").

Information You Provide: When signing up for or using the Services, you voluntarily share details such as your name, email address, username, and profile picture. If you register through social media accounts (e.g., Google or Facebook), the data shared depends on your privacy settings with those platforms. Please review their policies for clarity.

If you subscribe to a Wakaritai plan, you may need to provide payment details (e.g., card number, security code, and expiration date) to our payment processors (refer to “Sharing and Disclosure” below).

As part of using our Services, you may generate learning data (e.g., test responses, scores, and course progress), which we store for improving your experience. Features such as pronunciation and Communicate mode may require voice data submission. If you prefer not to share this data, you may opt out of these specific features.

You can also share information through optional text fields (e.g., surveys or support forms) or our forums and blogs. Additionally, we may collect non-personal information, such as language preferences or time zone.

Data We Collect Automatically: Our systems log certain information automatically when you access our Services:

• Log Information: This includes IP address, browser type, settings, and interactions with the Services, enabling us to understand user locations and activity patterns.
• Cookies: Our use of cookies and similar technologies is detailed in the "Cookies" section below.
• Device Details: Information about your device type, operating system, settings, and unique identifiers.
• Usage Insights: We collect data on how you interact with our platform to enhance its functionality and user experience.

2. How We Use Your Information

We utilize the data collected in the following ways:

• Service Delivery: To verify user identities, provide our Services, process transactions, and respond to user requests. For EU-based users, this use aligns with contractual obligations.
• Business Interests: To customize learning experiences, enhance service quality, and improve platform security. We also analyze data to refine marketing strategies and user engagement.
• Research: We may anonymize your data for scholarly studies and the development of improved learning tools, occasionally collaborating with researchers.
• Marketing: With your consent, we may send updates, promotions, and new offerings. You can opt out anytime through email preferences or user settings.
• Compliance: To meet legal obligations and enforce our terms of use, as necessary.

3. Sharing Your Data

Your data may be shared under these circumstances:

• Service Providers: Third-party vendors may assist with hosting, analytics, marketing, or payment processing, operating under agreements to protect your privacy.
• Business Changes: In the event of mergers, acquisitions, or similar events, data may be transferred as part of the transaction.
• Legal Requirements: Data may be disclosed to comply with legal obligations or protect Wakaritai’s rights and user safety.

4. Data Retention

We retain your data as long as it serves the purposes outlined here or as required by law. Upon deletion requests, some basic details may be kept to ensure no further processing.

5. Your Rights

You have the right to access, correct, or delete your data. EU residents may have additional rights under GDPR. Please refer to the "Rights Under EU Law" section for details.

6. Security

We employ safeguards to protect your data but cannot guarantee absolute security. Please exercise caution while using online services.

7. Updates to This Policy

We may revise this Privacy Policy periodically. Continued use of our Services signifies agreement to the updated terms.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us.